It is important for our users to understand that while we are software, we are also a full-service CPA firm. I am signing your return. As your tax preparer, I am responsible to the IRS for your tax in a number of ways. So if there is a problem, or if the IRS wants more information, we are just as concerned with that as you are.
Myself and my team are going to use our vast experience to respond and resolve any problem you have. We see this as a very long-term relationship and we will defend you vigorously if needed.